pureAIR 3000 FAQ's - Greentech Environmental

pureAIR 3000 FAQ's - Greentech Environmental

Q Where should I place the pureAir 3000 Whole Home Air Purifier?

 A It is best to locate it in the most occupied area of the home as high up as possible A good choice would probably be in the living room on a bookshelf. 

Q How does the pureAir 3000 Whole Home Air Purifier compare to others on the market?

A Unlike most air cleaning systems that require the pollutants to be brought to the device, called passive devices (like a filter), the pureAir 3000 Whole Home Air Purifier is proactive. It attacks pollution at its various sources throughout the indoor environment including in your breathing space and on surfaces. Literally anywhere the air can get to the pureAir 3000 Whole Home Air Purifier can purify, reducing particles, breaking down dangerous gasses, and inactivating mould, bacteria, and viruses. That’s the difference, active technology versus passive technology. 

Q How does the technology work?

A The pureAir 3000 Whole Home Air Purifier uses four distinct technologies to break down/destroy pollutants such as the thousands of volatile organic compounds (VOCs), odour causing compounds, mould, bacteria, viruses, and particulate (dust/dander) that are found in the indoor environment. 

These technologies include: 

* Two Types of Ionisation (Pulse And Needlepoint) 

* Photocatalytic Oxidation (PCO) 

* Low Level Activated Oxygen (Ozone) 

* Electrostatic Filtration 

Q How do I determine what mode I should use the pureAir 3000 Whole Home Air Purifier in? 

A More is not necessarily better when it comes to air purification. The goal of the pureAir 3000 Whole Home Air Purifier is to create a natural purification like we find in fresh mountain air. To begin, always place the purifier in NORMAL MODE. After two or three days, try the HIGH MODE setting at 250 ft2 as long as the room the purifier is in is no less than 250 ft2. Over the next few days, gradually increase the square footage setting up to the area of the environment being treated (NOTE: Do not exceed the square footage of the enclosed area. Do not count rooms closed off by doors or other areas where air does not flow freely between rooms.). If at any point you find the purification to be too strong reduce the square footage setting. The distinct purification odour being readily detectable indicates you have the purification level set too high for your space. You may even choose to revert back to NORMAL MODE if the lowest setting in HIGH MODE is not pleasant for you. Additionally, if your indoor environment changes, for example cooking fish for dinner, you can increase the HIGH MODE level by one or two increments to relieve the space of that odour and then revert back to the comfortable setting you utilize normally. As your indoor environment changes and new or uncommon contaminants are introduced or less contaminants are consistently introduced you may need to adjust your purification level to meet those changing needs. 

Q Does the pureAir 3000 Whole Home Air Purifier oxidize metal or rubber products?

A The purifying oxidizers created by the pureAir 3000 Whole Home Air Purifier when operated in NORMAL MODE or when set to a proper setting in HIGH MODE are not dispersed in levels that will adversely affect metals, plastics, or rubber items in your indoor environment. When using the AWAY MODE, for use only when the area is unoccupied by humans and pets, a level of ozone is generated that helps sanitise the area Continuous exposer to elevated ozone levels can cause a breakdown of natural rubber products and the oxidation of metal. For this reason, the use of the AWAY MODE should be limited to two to four times per month. 

Q Since the pureAir 3000 Whole Home Air Purifier uses an ionizer; will it cause a Black/Gray Wall effect?

A No. The pureAir 3000 Whole Home Air Purifier ionisation technology projects the ions out the front of the purifier. As long as the pureAir 3000 Whole Home Air Purifier is directed towards the middle of the room, there should be no instances of Black/Gray Wall. Black/Gray Wall effect occurs when ionizers negatively charge the walls, which will attract particulate, creating the Black/Gray Wall effect. However, since many of the particles drop to the floor, they must be swept up or vacuumed and disposed of. pureAIR 3000 FAQs 27 

Q Can the pureAir 3000 Whole Home Air Purifier be used in a smaller area?

A Yes. However, when used in a small (up to 250 square feet), the unit should be operated in NORMAL MODE. In areas over 250 square feet the unit can be operated in HIGH MODE. (NOTE: Do not exceed the square footage of the enclosed area. Do not count rooms closed off by doors or other areas where air does not flow freely between rooms.) 

Q Is the pureAir 3000 Whole Home Air Purifier harmful for people and their pets?

A Not when in NORMAL MODE or when set to the proper area on HIGH MODE. 

Q Can the pureAir 3000 be moved around? (To avoid using multiple units.)

A Yes. The unit is portable, that is one of its great features. We recommend you locate the best spot in your home that makes it most effective. Typically this is mounted high in a family room close to the kitchen area. Even so, you may find from time to time that you have a reason to temporarily relocate it to deal with odours, painting, etc. 

Q Does the pureAir 3000 Whole Home Air Purifier need to run all the time?

A The pureAir 3000 is designed to be left on 24/7. This allows the advanced technologies of the unit to maintain a clean environment, rather than having to play catch up each time the purifier is activated. Even during periods when you are away from the home for an extended period, it is best to operate your purifier to reduce mould and bacteria levels, which are common when a home is closed up for an extended period. 

Q Is there any maintenance necessary on the pureAir 3000 Whole Home Air Purifier?

A Yes. The unit should be cleaned on a regular basis (typically once a month). A small mesh plate, as well as the rear filter, needs to be cleaned according to instructions in the Owner’s Manual. In especially dusty or smoky environments we recommend the use of an additional pre-filter to protect your pureAir 3000 and keep it cleaner. The PCO Cell (UV lamp module) requires replacement after its recommended lifespan has been reached. 

Q How many ions does the pureAir 3000 Whole Home Air Purifier produce?

A The pureAir 3000 produces only negative ions, approximately 1.5M ions/cu cm at a distance of 1 meter. Because the majority of pollution in the indoor environment is positively charged, adding negative charges cause particles, to attract, clump together and then fall from breathing space. 

Q How much ozone is released from the pureAir 3000 Whole Home Air Purifier?

A When used in NORMAL MODE, no ozone is used in the purification process. In HIGH MODE, when the purifier is adjusted for the area being treated, ozone levels are typically 0.1 to 0.3 PPM, well below the safe and “natural” level set by the EPA. It is important to set the square foot setting based upon the ventilated space (where air can get to) and not the entire square footage of the home. 

Q Is the pureAir 3000 Whole Home Air Purifier UL listed?

A Yes, the pureAir 3000 is UL listed. The UL mark can be found on the AC/DC Power Adapter. 

Q We have been using our pureAir 3000 Whole Home Air Purifier for several days and started to experience burning eyes. We turned it off and have not experienced that sensation again. What could cause the burning eyes sensation?

A If the purifier is being used in HIGH MODE (square foot setting), the setting is most likely too high and needs to be reduced or set to normal mode. If the purifier has been used only in the NORMAL MODE (PCO setting) the issue can typically be resolved by moving the purifier to a larger area and ensuring the unit is placed at 6 feet, such as on the top of a bookcase