Delivery Information
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| We use the following methods below to ship our orders Orders placed before 1pm are shipped the same day (Mon - Fri), however large orders that need to go by courier need to be ordered before 12.30pm with the exception of FedEx which needs to be booked on before 12pm Currently we DO NOT ship to Canada, the USA and Norway | ||||||||||||||||||||||||||||||||||||||||||
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| We offer free standard delivery on all UK Mainland & Northern Ireland orders over £30, customers from the Highlands and Islands may find large items that cannot go by the postal service and only by courier incur a charge for this service. If you cannot find your country in the option list please contact us for a shipping cost. Please note that all items are subject to availability and while we make every effort to ensure your item is in stock, there may be rare occasions when we will be unable to process your order in the normal time scale. In this unlikely event, we will contact you to advise an estimated delivery date and should this be unacceptable, we will be happy to issue a refund for you. Delivery times are estimates and the postal delivery system is out of our control. We will only offer postage/item refunds after the courier/delivery company that your item was sent with confirms that it is lost. Late delivery items are compensated only if compensation is eligible from the delivery company. If you refuse delivery of a FedEx parcel because you have changed your mind and no longer want the product you will be liable for the costs associated with the return as FedEx do not offer a free return service. Your refund will be less the shipping costs out as well as the return. | ||||||||||||||||||||||||||||||||||||||||||
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